We use this contextual help menu to give you a quick access to our documentation. Please read this document carefully, it covers the most frequently asked question. If you have any questions that are beyond the scope of this document, please feel free to contact us.
Before contacting us, please take some time and review the and visit the pages below.
Site | You can find here... |
The Item's website | Item showcase, demos and examples |
CodeCanyon Item page | The latest news and plugin details |
CodeCanyon discussion | Item discussions where you can ask your questions if you get stuck |
FAQ of the Item | Our FAQ section of the Item |
If you didn't find answer to your problem on the pages above, please ask your question on the item discussion page or send us a private message from our Codecanyon profile page (See the "Email kreatura" box on the rigth sidebar). We can answer your support questions only in these ways, please do not send us email directly.
IMPORTANT! For the fast troubleshooting, please send us detailed informations about the issue and make sure that you don't forget to send us your site url where you are using the item. Please note, that we cannot troubleshoot from screencast videos or screenshots.
Please take some time until we respond (usually in 24 - 48 hours).